Dear Maria,
Thank you very much for placing your order and your review!
How incredibly inconvenient to read that you have not yet received your order. This is obviously not the intention and not the service we want to provide.
Could you please send an e-mail to wecare@tisento-milano.com stating your order number?
Then we will be happy to look for a solution.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO